Terms & Conditions

Welcome to Mradu Overseas Pvt. Ltd.. By accessing and using our website or purchasing our products and services, you agree to comply with the following Terms & Conditions. Please read them carefully.

1. General

These Terms & Conditions apply to all visitors, customers, and users of this website. By using our services, you agree to be legally bound by these terms. If you do not agree with any part, please do not use our site or services.

2. Products & Services

All products, services, specifications, and prices are subject to change without prior notice.
Product availability is subject to stock and supply conditions.
We reserve the right to discontinue any product at any time.

3. Pricing & Payments

Prices displayed are in Indian Rupees (INR) and may be subject to applicable taxes.
Full payment is required before the dispatch of any product or service.
We accept payments via approved payment methods only.

4. Delivery & Installation

Delivery timelines are estimates and may vary based on location and availability.
Installation services are provided where applicable, and any additional setup charges will be communicated in advance.
Delays due to unforeseen events (natural disasters, strikes, etc.) are not our responsibility.

5. Warranty & Support

All products come with the manufacturer’s standard warranty unless stated otherwise.
Warranty does not cover damage due to misuse, mishandling, or unauthorized repairs.
AMC (Annual Maintenance Contract) and FSMA (Full Service Maintenance Agreement) are available upon request.

6. Returns & Refunds

Returns are accepted only for defective or wrongly delivered items within a specific time frame (usually 7 days from delivery).
Products must be returned in original packaging and condition.
Refunds will be processed after inspection and approval.

7. User Conduct

Users must not:

Use the website for unlawful or harmful purposes.
Attempt to breach the security of the website.
Distribute spam, viruses, or malicious software.

8. Intellectual Property

All content, trademarks, logos, and materials on this website are the intellectual property of Mradu Overseas Pvt. Ltd. You may not reproduce, distribute, or use our content without written permission.

9. Limitation of Liability

We are not liable for any direct or indirect damages arising from the use or inability to use our products, services, or website. This includes but is not limited to loss of data, revenue, or business interruption.

10. Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts located in Delhi, India.

11. Contact Information

Mradu Overseas Pvt. Ltd. (Head Office)
📍 R-24/7, 1st Floor, Rita Block, Shakurpur, Delhi – 110092
📞 Phone: 011-22413139, 011-22463014
📱 Mobile: +91-9811008458
📧 Email: info@mraduoverseas.com